Tax Debt Help in Illinois: IRS Options and Free Clinics
The short answer
Illinois residents can owe both the IRS and the Illinois Department of Revenue (IDOR), which collects state income tax and runs its own payment plans. IDOR offers a payment installment plan only after a balance reaches its Collections stage, shown by a Collection ID on your notice; you can then set one up through MyTax Illinois. For federal balances, the IRS lets individuals who owe $50,000 or less apply online for a payment plan, and 4 free Low Income Taxpayer Clinics serve Illinois from Chicago and West Chicago.
Federal vs state: who to contact for what
| What you owe | Who to contact | Main options |
|---|---|---|
| Federal income tax, IRS penalties | IRS | Payment plan, Offer in Compromise, Currently Not Collectible status, penalty relief |
| Illinois income tax and other IDOR taxes | Illinois Department of Revenue; Collections at 1 888 261-2718 | Payment installment plan once the balance is in Collections |
| A balance not yet in Collections | IDOR, 1 800 732-8866 | Pay what you can now; payments can be made at any time |
If the debt is federal
Individuals who owe $50,000 or less in combined tax, penalties and interest, with all returns filed, can apply online for an IRS payment plan. A short-term plan (up to 180 days) has no setup fee, and a long-term plan paid by direct debit costs $29 online as of October 2026, per the IRS payment plans page. If you cannot afford a plan, see our pages on the Offer in Compromise, Currently Not Collectible status and first-time penalty abatement, or start with the IRS payment plan page. Each can be requested directly from the IRS.
Illinois payment installment plans
The rules below come from IDOR's payment plan page and its payment options for individuals.
When you can apply. IDOR says payment plans are not available until a balance reaches the Collections stage. If your notice has a Collection ID in the upper right corner, you may be eligible. Before that, IDOR's advice is to file your return and pay whatever you can afford; penalties and interest apply to amounts paid after the due date.
How to apply. IDOR describes three routes:
- Standard plan offered in MyTax Illinois. Select "Set up a Payment Installment Plan with IDOR". IDOR says the plan is approved if you accept the terms it presents.
- Request your own terms through your MyTax Illinois account, if the standard terms do not fit. IDOR Collections staff review the request and tell you whether it is approved.
- Paper form. File Form CPP-1, Payment Installment Plan Request. If the amount, including penalties and interest, is over $15,000, also file Form EG-13-I (individuals) or EG-13-B (businesses), a financial statement.
Conditions. You must have filed all tax returns through the current date, and all outstanding liabilities go into the same plan. IDOR sets the monthly amount and length based on your financial condition. IDOR encourages ACH debit for plan payments; credit card payments carry a provider convenience fee. IDOR's pages do not list a setup fee or a maximum plan length, so ask Collections at 1 888 261-2718 before you agree to terms.
Language help. IDOR's payment plan page is in English, but its language services page says it provides free interpreters by phone and in person, and its website can be translated with the language selector at the top of each page.
Free Low Income Taxpayer Clinics in Illinois
Low Income Taxpayer Clinics (LITCs) are independent organizations that receive IRS grants and represent people with the IRS for free or a small fee. They generally serve people with income at or below 250% of the federal poverty guidelines (for 2026, $39,900 for one person and $82,500 for a family of four) and amounts in dispute usually under $50,000, per the Taxpayer Advocate Service LITC page. They handle federal tax problems.
These are the Illinois clinics in IRS Publication 4134, Rev. 1-2026. The city is the main office; many clinics serve a wider area.
| City | Clinic |
|---|---|
| Chicago | Ladder Up Tax Clinic |
| Chicago | Legal Aid Chicago LITC |
| Chicago | Loyola University Chicago School of Law Federal Tax Clinic |
| West Chicago | Prairie State Legal Services LITC |
Publication 4134 lists each clinic's phone number and languages; the LITC page has the current clinic search tool.
FAQ
When can I get a payment plan from the Illinois Department of Revenue?
Only after your balance reaches the Collections stage, which IDOR identifies by a Collection ID in the upper right corner of your notice. Until then, pay what you can.
Do I need a financial statement for an Illinois payment plan?
If you use Form CPP-1 and the amount, including penalties and interest, is over $15,000, IDOR requires Form EG-13-I or EG-13-B as well.
Does an IRS payment plan cover my Illinois tax?
No. The IRS and the Illinois Department of Revenue are separate, and each balance needs its own plan.
Where can I get free help with an IRS debt in Illinois?
IRS Publication 4134 (Rev. 1-2026) lists three Low Income Taxpayer Clinics in Chicago and one in West Chicago. They generally serve people with income at or below 250% of the federal poverty guidelines.